{"id":19290,"date":"2026-08-12T09:58:36","date_gmt":"2026-08-12T07:58:36","guid":{"rendered":"https:\/\/www.horecabrussels.be\/?p=19290"},"modified":"2026-08-12T09:58:36","modified_gmt":"2026-08-12T07:58:36","slug":"patchwork-hotelschool-brussel-opleiding-horeca","status":"publish","type":"post","link":"https:\/\/www.horecabrussels.be\/nl\/trends\/portretten-nl-2\/patchwork-hotelschool-brussel-opleiding-horeca\/","title":{"rendered":"Een hotel met maatschappelijke impact om nieuwkomers op te leiden voor jobs in de horeca"},"content":{"rendered":"\t\t
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Patchwork<\/a>, c\u2019est d\u2019abord un projet familial. Georgina Siklossy, sa s\u0153ur, St\u00e9phanie, et son beau-fr\u00e8re, Martin Duchateau, ont imagin\u00e9 un mod\u00e8le o\u00f9 l\u2019h\u00f4tel incarne \u00e9galement directement un lieu de formation, d\u2019inclusion et de mise \u00e0 l\u2019emploi. Patchwork ouvrira ses portes \u00e0 Schaerbeek en 2027.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Les trois cofondateurs viennent d\u2019univers diff\u00e9rents mais compl\u00e9mentaires. Georgina Siklossy a travaill\u00e9 dans le secteur associatif, notamment au sein du R\u00e9seau europ\u00e9en contre le racisme, St\u00e9phanie \u00e9tait dans l\u2019humanitaire, au Comit\u00e9 international de la Croix-Rouge, tandis que Martin\u00a0 ma\u00eetrise le monde de l\u2019h\u00f4tellerie. De ces exp\u00e9riences est n\u00e9e l\u2019id\u00e9e de cr\u00e9er un h\u00f4tel-\u00e9cole destin\u00e9 \u00e0 des primo-arrivant.e.s et \u00e9loign\u00e9.e.s du march\u00e9 de l\u2019emploi. L\u2019id\u00e9e \u00e9tant pour Patchwork de cr\u00e9er une passerelle entre l’Horeca qui conna\u00eet une p\u00e9nurie chronique de personnel \u00a0et les personnes qui arrivent en Belgique et rencontrent de multiples obstacles pour acc\u00e9der \u00e0 l’emploi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Apprendre le m\u00e9tier en le pratiquant<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Ici, pas question de reproduire un mod\u00e8le de formation essentiellement scolaire. \u00ab\u00a0Patchwork mise sur l’immersion et l’apprentissage par la pratique. La formation durera six mois. Une journ\u00e9e par semaine sera consacr\u00e9e \u00e0 la th\u00e9orie ; le reste du temps, les stagiaires travailleront en bin\u00f4me avec les membres permanents de l’\u00e9quipe. L’id\u00e9e est simple :\u00a0apprendre en faisant, au contact quotidien des r\u00e9alit\u00e9s de l’h\u00f4tel et de ses clients, <\/em>explique Georgina Siklossy.<\/p>

Les candidats devront avoir au minimum 18 ans et disposer d’une connaissance orale de base du fran\u00e7ais ou de l’anglais. Le programme s’adressera aux personnes r\u00e9fugi\u00e9es ou arriv\u00e9es en Belgique dans le cadre du regroupement familial, originaires de pays hors Union europ\u00e9enne. Les stagiaires seront r\u00e9mun\u00e9r\u00e9s dans le cadre du dispositif FPIE durant la premi\u00e8re moiti\u00e9 de la formation, suivi de trois mois sous contrat d’employ\u00e9. La premi\u00e8re ann\u00e9e permettra de tester et d’affiner le dispositif avant d’atteindre, \u00e0 terme, un rythme de 16 stagiaires form\u00e9s par an.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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R\u00e9ception et service : miser sur la polyvalence<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\u00ab\u00a0Patchwork a choisi de concentrer la formation sur deux domaines, la r\u00e9ception et le service. Un choix qui r\u00e9pond \u00e0 l’\u00e9volution des besoins du secteur h\u00f4telier, o\u00f9 la polyvalence est de plus en plus recherch\u00e9e<\/em>\u00a0\u00bb, commente Georgina.<\/p>

Le housekeeping et le nettoyage ne feront pas directement partie du cursus. Des partenariats pourraient en revanche \u00eatre d\u00e9velopp\u00e9s \u00e0 plus long-terme avec des organismes d\u00e9j\u00e0 sp\u00e9cialis\u00e9s dans ces formations. Ce choix r\u00e9pond \u00e9galement \u00e0 une volont\u00e9 sociale. Les fondateurs constatent que les publics vis\u00e9s par le projet sont encore souvent orient\u00e9s vers des fonctions de nettoyage, peu visibles et valoris\u00e9s. Patchwork veut au contraire les placer dans des m\u00e9tiers de contact, o\u00f9 ils accueillent les clients et deviennent pleinement visibles dans la relation h\u00f4teli\u00e8re.<\/p>

\u00c0 l’issue du parcours, les participants recevront un dipl\u00f4me non certifiant d\u00e9taillant pr\u00e9cis\u00e9ment les comp\u00e9tences acquises. Des \u00e9valuations internes seront organis\u00e9es \u00e0 mi-parcours et \u00e0 la fin de la formation, en plus de la mise en place d\u2019un outil de suivi d\u2019\u00e9valuation continue.<\/p>

Lire aussi > Compost-in-city : Une alternative de collecte des biod\u00e9chets flexible et pens\u00e9e pour les restaurateurs bruxellois<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Former aussi ceux qui forment<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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L’un des d\u00e9fis du projet r\u00e9side dans le r\u00f4le confi\u00e9 aux salari\u00e9s permanents de l’h\u00f4tel. Ils devront \u00e9videmment ma\u00eetriser leur m\u00e9tier, mais aussi avoir l’envie et la capacit\u00e9 de transmettre leur savoir. Cette double casquette suppose un accompagnement sp\u00e9cifique. Les membres de l’\u00e9quipe b\u00e9n\u00e9ficieront donc d’une formation au tutorat avec Horeca Forma Be Pro. Un.e coordinateur.trice p\u00e9dagogiques devrait \u00e9galement assurer le lien entre les stagiaires et le personnel encadrant. Au d\u00e9but du parcours, l’encadrement sera naturellement plus important. L’objectif est ensuite de permettre aux stagiaires de gagner progressivement en autonomie. Au-del\u00e0 des comp\u00e9tences techniques, Patchwork veut cultiver une v\u00e9ritable dynamique d’\u00e9quipe, avec des moments de partage d’exp\u00e9rience entre stagiaires, formateurs et personnel permanent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Un vrai h\u00f4tel, avec de v\u00e9ritables clients <\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Patchwork ne sera pas un centre de formation qui ressemble \u00e0 un h\u00f4tel\u2026 \u00a0Ce sera un vrai h\u00f4tel en activit\u00e9, accueillant une client\u00e8le et soumis aux r\u00e9alit\u00e9s \u00e9conomiques du secteur. Le positionnement pr\u00e9vu est celui d’un \u00e9tablissement trois \u00e9toiles. Le mod\u00e8le \u00e9conomique doit notamment permettre de couvrir la r\u00e9mun\u00e9ration des stagiaires ainsi que celle des professionnels charg\u00e9s de les encadrer. Avec un \u00e9quilibre pr\u00e9vu d\u2019ici deux \u00e0 trois ans, les fondateurs sont encore \u00e0 la recherche de financements pour aider au lancement du projet social. \u00ab\u00a0Certains clients choisiront probablement Patchwork pr\u00e9cis\u00e9ment pour sa dimension sociale. D’autres r\u00e9serveront simplement une chambre sans conna\u00eetre le projet au pr\u00e9alable. L’h\u00f4tel entend donc communiquer clairement sur sa mission sociale, et ainsi sensibiliser la client\u00e8le au vivre-ensemble <\/em>\u00bb.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Un ancrage local <\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Patchwork proposera aussi un espace caf\u00e9 accessible tant aux clients qu’aux habitants et visiteurs ext\u00e9rieurs ainsi qu’une salle destin\u00e9e \u00e0 accueillir des \u00e9v\u00e9nements. Le lieu doit aussi devenir un espace de rencontre entre les cultures. Parmi les pistes imagin\u00e9es : permettre aux stagiaires de pr\u00e9senter \u00e0 tour de r\u00f4le une boisson ou un caf\u00e9 embl\u00e9matique de leur pays d’origine. Une mani\u00e8re de transformer la diversit\u00e9 culturelle en exp\u00e9rience de partage plut\u00f4t que de la cantonner \u00e0 l’arri\u00e8re-plan.<\/p>

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Faire de la formation un tremplin vers l'emploi <\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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L’ambition de Patchwork ne s’arr\u00eate pas aux portes de l’h\u00f4tel. \u00c0 l’approche de la fin de leur formation, les stagiaires seront accompagn\u00e9s vers l’emploi, notamment gr\u00e2ce \u00e0 des partenariats avec les acteurs du secteur. Horeca Forma Be Pro, qui organise notamment des rencontres et des speed datings professionnels, figure parmi les partenaires. La Brussels Hotels Association (BHA) s’est \u00e9galement montr\u00e9e int\u00e9ress\u00e9e par cette approche fond\u00e9e sur l’immersion dans le m\u00e9tier, et accompagne le d\u00e9veloppement du projet. Patchwork veut surtout rester connect\u00e9 aux besoins r\u00e9els des employeurs afin de pouvoir faire \u00e9voluer sa formation en fonction des attentes du secteur. Car derri\u00e8re le projet social se profile la conviction que l’int\u00e9gration passe par le travail, mais \u00e9galement par la rencontre. Pour Georgina Siklossy et ses associ\u00e9s, le secteur de l\u2019hospitalit\u00e9 a donc un r\u00f4le particulier \u00e0 jouer dans l’insertion professionnelle et la rencontre entre des personnes venues d’horizons diff\u00e9rents. L’ambition va m\u00eame plus loin, celle de partager leur exp\u00e9rience afin d’inspirer d’autres initiatives similaires.<\/p>

Patchwork<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Patchwork, c\u2019est d\u2019abord un projet familial. Georgina Siklossy, sa s\u0153ur, St\u00e9phanie, et son beau-fr\u00e8re, Martin Duchateau, ont imagin\u00e9 un mod\u00e8le o\u00f9 l\u2019h\u00f4tel incarne \u00e9galement directement un lieu de formation, d\u2019inclusion et de mise \u00e0 l\u2019emploi. Patchwork ouvrira ses portes \u00e0 Schaerbeek en 2027. Les trois cofondateurs viennent d\u2019univers diff\u00e9rents mais compl\u00e9mentaires. Georgina Siklossy a travaill\u00e9 […]<\/p>\n","protected":false},"author":18,"featured_media":19316,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[81,116,86,83],"tags":[],"class_list":["post-19290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-horeca-nieuws","category-hotelwezen","category-portretten-nl-2","category-trends"],"acf":[],"yoast_head":"\nPatchwork: een hotelschool in Brussel voor een job in de horeca- Horeca Brussels<\/title>\n<meta name=\"description\" content=\"In Schaarbeek opent Patchwork in 2027 een hotelschool die nieuwkomers wil opleiden voor jobs aan de receptie en in de bediening.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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